AI Customer Support Platform · Live Agent · Order Lookup · Email

AI customer support,
 

The all-in-one AI support platform for SaaS, e-commerce, and small business. AI answers 24/7 from your docs, agents jump in live when it matters, Stripe & Shopify orders looked up in chat, and every support email auto-converted to a ticket - no engineers needed.

7-day free trial · No engineers needed · Cancel anytime

500+
companies
< 2 min
setup time
24 / 7
always-on AI
Live AI Support
✦ No-code · 2 min setup
knowdesk.io
KnowDesk AI customer support widget demo - turn Google Docs into a chatbot in 2 minutes
Watch 2-min demo
KnowDesk - Product Demo
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PLATFORM FEATURES

Everything you need to run support at scale

Built for CS teams who need fast, accurate, always-on support - without the engineering overhead.

New Features
💬
Live Agent Inbox
Real-time replies from dashboard
🛍️
Order Lookup
Stripe & Shopify status in chat
✉️
Email Inbound
Email → ticket, auto-acknowledged
📊
Omni Analytics
Widget + email + ticket metrics unified

See exactly what your team is asking

Automate customer support for small business and SaaS. Your AI support bot handles repetitive questions around the clock so your team focuses on complex cases.

✓
Message volume charts
✓
Resolution & escalation rates
✓
Conversation history with full chat replay
✓
Filter by date, status, and topic
Start free - no card needed →
MESSAGES
4,210
RESOLVED
87%
ESCALATED
4%
MESSAGE VOLUME - LAST 7 DAYS
M
T
W
T
F
S
S
Top topic
Password reset
Avg. response
0.8s
CSAT
94%
Escalates to
5 helpdesk providers
FD
Freshdesk
Most popular helpdesk
ZD
Zendesk
Enterprise support
IC
Intercom
Conversational support
✉
Email
Any email inbox
⚙
Webhook
Custom integrations
⚡
Deploy in 2 minutes
One script tag. Works on any website, CRM, or internal tool. No build step.
🔒
Secure by design
API keys never hit the browser. Everything proxied through your own Cloudflare Worker.
👥
Team management
Add teammates with role-based access. Admin, Member, or Viewer - you decide.
🎫
Smart Escalation
Route unresolved chats to Freshdesk, Zendesk, Intercom, or Email - AI picks the right priority automatically.
NEW
💬
Live Agent Inbox
Jump into any escalated conversation from your dashboard. Your reply appears in the customer's widget instantly.
NEW
🛍️
Order Lookup
Connect Stripe, Shopify or Paystack. AI fetches live order data and renders a visual card with tracking info.
NEW
✉️
Email Support
Every inbound support email becomes a tracked ticket, managed alongside your widget conversations.
NEW
🎬
Video Knowledge
Upload tutorial videos and walkthroughs. AI transcribes them automatically and answers with clickable [M:SS] timestamp links.
NEW
📊
Omni Analytics
See volume, resolution rate, and CSAT across widget, email, and all ticket channels in one dashboard.
INTEGRATIONS

Turn your docs into a chatbot - no code required

Connect Google Docs, Notion, Help center links,Confluence, PDFs, or any URL. Your AI support bot reads them live - no copy-paste, no manual updates, no engineers.

Powered by & integrates with
Google
Notion
Confluence
Stripe
Cloudflare
📄
Google Docs
Sync live from Drive. Auto-updates when you edit.
📁
Google Drive
Connect entire folders or individual files.
📋
PDF Files
Upload PDFs directly or link public URLs.
🗒️
Notion
Export and sync Notion pages as knowledge.
🔵
Confluence
Pull your Confluence wiki into the AI.
🌐
Website URLs
Auto-scrape any public help centre or docs site.
✏️
Plain Text
Paste SOPs, policies, or Q&A directly.
🎬
Video / Audio
Upload videos - AI answers with [M:SS] timestamp links.
Native Plugins

Deploy KnowDesk wherever
your customers already are

Native plugins for the world's most popular platforms. Install in minutes, no developers needed.

Live on WordPress.org

KnowDesk for WordPress

Install the KnowDesk AI Support Widget on any WordPress site in minutes - no code required. Connect your knowledge base, paste your API key, and your widget goes live instantly.

  • ⚡One-click activation - no code needed
  • 🔑Paste your API key and verify in seconds
  • 📄Works with all themes and page builders
  • 🎯Show on all pages or specific posts only
  • 👥Control visibility for logged-in & logged-out visitors
Install Free Plugin →
yoursite.com/wp-admin/options-general.php?page=knowdesk
KnowDesk WordPress plugin settings - connect API key, set widget position, and choose visitor visibility
Live
WordPress plugin
on WordPress.org
Under Review
Shopify app
coming soon
< 2 min
Setup time
no code needed
PRICING

Simple, transparent pricing

7-day free trial on every plan. No card required to start.

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